Top 10 Tips on Business Process Mapping
1) To achieve success with mapping any processes, you need the buy in from all the senior managers
2) Everyone needs to participate in the analysis process. It is the simple processes that often cause the most impact on a business.
3) Find a software tool that maps all your processes both visually and textually, that is easy to use.
4) Use a notation that is visual and that all levels of an organisation can quickly see and understand the processes.
5) Make sure it covers impact analysis, so that as your needs change the process can tell you what the cost of the change will be prior to implementing.
6) Trial the BPM software in a Proof Of Concept, with appropriate consultancy on a non-critical project to determine how easy it is to use.
7) Speak to existing users of the BPM software in a similar industry or similar processes.
8) Keep an open mind to the claims of 'code generation' but check out all the claims.
9) Encourage the vendor to start a User Group to help bring about worthwhile product enhancements.
10) Find a way of incentivising your staff to adopt new technologies, possibly an efficiency related bonus.